Accessibility Statement

Accessibility Statement

Last updated: July 2026

At English Rose, we believe everyone should be able to shop with ease and confidence. We are committed to making our website as accessible as possible for all visitors, including those with disabilities.

Our Commitment

We strive to ensure that englishrosejewellery.com meets the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

What We Are Doing

We are actively working to improve the accessibility of our website. Our efforts include:

• Providing descriptive alt text for product and site images
• Ensuring sufficient colour contrast throughout the site
• Using clear, plain English throughout our content
• Ensuring our site can be navigated using a keyboard alone
• Making our site compatible with screen readers and assistive technologies
• Using clear headings and a logical page structure
• Ensuring links and buttons have descriptive labels

Known Limitations

While we aim for full accessibility, some areas of our site may not yet fully meet all guidelines. We are continuously working to identify and address these. If you encounter any barriers, please let us know.

Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (such as JAWS, NVDA, and VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Alternative Formats

If you need any information from our website in an alternative format, such as large print or plain text, please contact us and we will do our best to accommodate your needs.

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing any part of our site, or if you have suggestions for improvement, please contact us. We aim to respond to accessibility queries within 5 working days.

Enforcement

If you are not satisfied with our response, you can contact the Equality and Human Rights Commission (EHRC), which enforces the Equality Act 2010 in Great Britain.